“OUR MONEY BACK GUARANTEE”: Upon your arrival, if you are not completely satisfied with your accommodation and we are unable to find a suitable replacement, we will refund all your money.
PAYMENT - All payments are to be made in US funds via Visa, MasterCard, or Discover. A $200 deposit is due when you make your reservation and the balance is due 30 days prior to arrival on a reservation of less than a month and 60 days prior to arrival on a reservation of one month or longer. Personal checks are accepted, via regular mail, if received no later than the above required payment dates. Unless instructed otherwise, the same credit card used for your initial deposit will be charged for the final payment on its due date. Rentals with payments not paid as due are subject to cancellation.
CHECK-IN - 3:00 pm EST or later. During high season, holidays or special events, check-in may be delayed. We appreciate your patience during these times. Please check in at our office 19713 Gulf Blvd, Indian Shores, Florida, and not at the property. If you are arriving after 5:00 pm or on a Sunday, please call for instructions. No personal checks will be accepted at check in and no keys will be provided for any reservations not paid in full.
CHECK-OUT - Check out time is 10:00 am EST. Please return keys to our office.
CANCELLATION - All cancellations are subject to a $50 cancellation fee. Any cancellation less than 30 days prior to arrival is subject to a forfeiture of all monies paid unless we are able to re-rent the property.
UNAVAILABILITY - In the event a property originally booked becomes unavailable, we reserve the right to substitute a comparable property. In such event, you will be notified and have the choice of accepting the replacement Property or canceling with no penalty.
OCCUPANCY - The number of guests stated on the reservation is the maximum number, including all children and infants, who may occupy this property. We do not rent to anyone under 25 years of age (legal photo ID required upon request).
TRAVEL INSURANCE – Optional Guest Cancellation Insurance is available at a cost of 7% of your total reservation cost and provides coverage to protect you from a wide array of unexpected events such as unpredictable weather, a medical or family emergency. We do not issue a refund in the event of a mandatory evacuation order issued in association with a hurricane warning. Travel insurance is the sole source for reimbursement in such an event. Specific coverage questions should be directed to Insure America, 1-888-409-7749 and not Florida Lifestyle Vacation Rentals.
DAMAGE DEPOSIT – In lieu of a damage deposit, we have added damage waiver coverage which will insure you up to $1500 for accidental damage to the property and its contents during your stay. If accidental damage is not reported promptly to our office within 24 hours, it will be treated as abuse and repair costs will be charged to your credit card.
CONDOMINIUM RULES – Confirming your condo rental acknowledges that you agree to follow all the rules and regulations set by individual condominiums or condominium associations.
HOUSEKEEPING – Housekeeping is performed before your arrival and after your departure. Additional housekeeping services are available upon request for additional fees. It is your responsibility to leave the unit in good condition at check-out. If upon arrival you have any housekeeping issues, please contact us immediately so it can be remedied. If excess cleaning is necessary upon your departure, extra fees may be charged to your credit card on file. Please refer to our “Departure/General Instructions” Card that is displayed in your rental unit. Please remember you are staying in someone's home during your vacation and treat it with the care you would your own.
SUPPLIES & BEACH TOWELS – Regular linens are supplied such as bath towels, sheets, etc. Beach towels, blankets, chairs, umbrellas and toys at times are left by prior guests but are not something we supply. Linens are not to be removed from the unit. An initial setup of trash liners, bath soap and toilet tissue is provided. As a self catering property, other items needed during your visit are your responsibility.
MAINTENANCE - Report all maintenance issues promptly by calling our office. Just as in your own well-maintained home, mechanical/plumbing failures and other breakdowns could occur. In the event of a mechanical/plumbing failure we will do our best to correct the situation in a timely manner. However, no refunds or rate adjustments will be made for mechanical/plumbing failures unless the premises are not suitable for occupancy and we are unable to relocate you.
KEYS – We are not responsible for theft or lockouts. Please do not leave personal valuables unattended in the property. There is a charge of $60.00 for a lockout, payable to the person who arrives to provide you access to your unit. Lost keys or keys not returned to our office, will result in a charge of $10.00, or $45.00 if a special security door key is involved, to your credit card.
PETS - “NO PETS” are allowed in any of our properties.
SMOKING - Please be considerate... “NO SMOKING” is allowed inside any of our rental properties. If smoke is detected by our housekeeping, and verified by our housekeeping manager, your credit card will be charged $250.